What is a critical incident?
A critical incident is an event that occurs in a work or work
related setting. Critical incidents can include industrial accidents,
natural disasters, natural death (at or away form work), and workplace
violence. Broadly defined, a critical incident is almost any incident
by which the circumstances are so unusual or the sights and sounds so
distressing as to produce a high level of immediate or delayed
emotional reaction beyond the person's normal coping mechanisms.
It is important to respond quickly to
the needs of employees who have been affected by a job related crisis
event.
Critical Incident Stress Management (CISM)
helps organization prepare for and respond to these situations.
Our services include:
- Critical Incident Stress Debriefings
- Pre-incident planning, policy
development and education
- Professional counseling
- Follow-up services
